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Pharmacy management : essentials for all practice settings

Author: Shane P Desselle; David P Zgarrick
Publisher: New York : McGraw-Hill Medical, ©2009.
Edition/Format:   Print book : English : 2nd edView all editions and formats
Summary:

Addresses various aspects of pharmacy management, including people, materials, money, time, and information, applicable to practice settings. This book covers what from personal management to  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Shane P Desselle; David P Zgarrick
ISBN: 9780071494366 0071494367
OCLC Number: 192042161
Notes: Revised edition of: Pharmacy management / Shane P. Desselle, David P. Zgarrick. c2005.
Description: xvii, 632 pages : illustrations ; 24 cm
Contents: Why study management in pharmacy school? --
Managing operations --
Managing people --
Managing money --
Managing traditional goods and services --
Managing value-added services --
Managing risks in pharmacy practice --
Management applications in specific pharmacy practice settings.
Responsibility: [edited by] Shane P. Desselle, David P. Zgarrick.
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Table of Contents:

by clayton994 (WorldCat user on 2008-10-03)

Part I. Why study management in pharmacy school? -- 1. Pharmaceutical care as a management movement -- 2. Management functions -- Part II. Managing operations -- 3. Strategic planning in pharmacy operations -- 4. Business planning for pharmacy programs -- 5. General operations management -- 6. Managing technology and information systems -- 7. Ensuring quality in pharmacy operations -- Part III. Managing people -- 8. Organizational structure and behavior -- 9. Human resources management functions -- 10. Performance appraisal systems -- 11. Customer service -- 12. Contemporary workplace issues -- 13. Time management/organizational skills -- 14. Leadership in pharmacy -- Part IV. Managing money -- 15. Financial reports -- 16. Third-party payer considerations -- 17. Medicare Part D -- 18. Budgeting -- 19. Personal finance -- Part V. Managing traditional goods and services -- 20. Marketing theory -- 21. Marketing applications -- 22. Purchasing and inventory management -- 23. Merchandising -- Part VI. Managing value-added services -- 24. Appraising the need for value-added services -- 25. Implementing value-added pharmacy services -- 26. Compensation for value-added pharmacy services -- 27. Evaluating the outcomes of value-added services -- Part VII. Managing risks in pharmacy practice -- 28. Risk management in contemporary pharmacy practice -- 29. Compliance with regulations and regulatory bodies -- 30. Preventing and managing medication errors : the pharmacist's role -- Part VIII. Management applications in specific pharmacy practice settings -- 31. Entrepreneurship -- 32. Applications in independent community pharmacy -- 33. Applications in chain community pharmacy practice -- 34. Applications in hospital pharmacy practice.

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"...it is a valuable, easy to use book that should be successful in the marketplace. It is superior to the earlier edition and to other, currently available management books. It is a plus that nearly Read more...

 
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